Torquay Roofers


Privacy Policy

The privacy of our visitors is extremely important to us and we are committed to protecting your privacy. This privacy policy statement is designed to inform you about how we collect, use and protect the personal data that you provide to us through our website.

We respect your right to privacy and are committed to providing clear and honest information to explain how we use the information you give us and we have provided this short overview of the policy to highlight the main points that you should know about.

Also, we will only use the information that we collect about you lawfully and in accordance with the General Data Protection Regulations (GDPR) (EU) 2016/679). 

Information We Collect and Track

Log Files – as with many other Websites, our site makes use of log files. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyse trends, site administration, track user’s movement around the site and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons – we do use cookies to store information about visitor’s preferences, record user-specific information on which pages the user accesses or visits, customize Web page content based on visitor’s browser type or other information that the visitor sends via their browser.

The Help menu in most browsers will show you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Use Of Information

We collect information about you for the following reasons: to personalize your experience, to improve our website and to process your quote/order and to provide you with the best service possible. We will not email you unless you have given us your consent.

The type of information we collect about you when you require a quote, place an order or send an invoice includes: name, address, phone number, email address, property address and an IP Address. This allows us to process your quote/order enabling us to contact you should the need arise. We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You may check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with legislation and the law. We will not transfer or sell your information.

Information Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for including for the purposes of satisfying any legal, accounting or reporting requirements. In order to determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.

Your Consent

By submitting information to us you agree to the collection and use of this information by us and its Service Provider (if any). If we decide to change our Privacy policy we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

Your Rights

You can ask us in writing for a copy of all the personal information we hold about you and we are required to respond to your request within one calendar month and there’s no charge to have a printed copy of the information. You will need to give enough information to identify you (for example, your full name and address) and to provide ID (for example, your passport, full driving licence) before any information is released to you. Under GDPR you have the following rights concerning your personal data: Right of/to: access, erasure (right to be forgotten), restriction of processing, data portability, withdraw consent, object to direct marketing and rights in relation to automated decision making and profiling.

For more information on these rights please see

Disclosure of Information

We will not pass your information to any third parties. If you have any queries about our Privacy Statement you should contact us by email at:

If you wish to exercise any of your rights concerning your personal data, you should contact us at: If not satisfied with the response you receive you have the right to lodge a complaint with the supervisory authority which in the United Kingdom is: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Tel: 0303 123 1113 Email: